Conflict Resolution
£10.00 incl. VAT
This 100% online training course teaches you what conflict is, how it affects you and how to handle it.
In this course you will learn about:
– Categories and common causes of work-related conflicts,
– Constructive and destructive conflicts,
– Preventing conflict – warning signs, understanding the other party,
– Strategies for handling conflicts,
– A manager’s role in conflict situations.
And understand:
– What is a conflict and what causes it,
– How to avoid and prevent conflicts,
– How team manager can create a low conflict environment,
– How to approach and handle conflict situations.
The course will take around 30 minutes to complete, and includes a knowledge review and a downloadable Certificate of Completion.
Note: all of our CPD courses can be tailored to the specific needs of your business. Please contact the team for more information.
If you are buying 10+ CPD courses, we offer a bulk buy discount. See below for more information.
To purchase, click the ‘Add to Basket’ button below, and complete the checkout process.
Description
Key benefits of our training
- Interactive and comprehensive content applicable to every workplace
- Accessible 24/7
- Perfect for remote workers
- Includes a knowledge check
- Students can download a certificate of completion upon successful completion of the course and knowledge review
- Full reporting available
Bulk Buy Discounts
If you have a larger number of employees that you need to train, or an ongoing requirement, you can save money by purchasing courses from us in bulk.
Our bulk offers can apply to any of our CPD courses, or any combination that you choose. We can also put together specialist packages to suit your individual requirements and budget.
- 10+ courses = 10% discount
- 50+ courses = 20% discount
- 100+ courses = 30% discount
- 400+ courses = 40% discount
If you are an enterprise customer with a requirement for 500+ courses, please contact the team so that we can make bespoke arrangements, including a dedicated account manager and the possibility of combining our Learning Management System creation services with your courses so that you have a dedicated portal where your employees can access your courses.
